F.A.Q.
Answers to frequently asked questions about services provided by True Face Tarot

What can clients expect during a tarot reading with TFT?
Details can vary depending on the type of reading purchased, but typically one primary inquiry, and up to three sub-questions will be addressed, with clarification as time allows, for the client's highest good. With tarot and oracle as intuitively guided, we will look at recent energies and external influences, and get guidance from your higher self, as well as potential outlooks. Music, poetry, and inspired readings or quotes may be included when I feel called. Sometimes, no matter how much we want to know something specific, Spirit answers with a redirection; please come open to any and all messages that come through.
*Bookings for recorded readings are not an "appointment," as these readings are not live; unless booking a live reading, the date/time you book is simply a placeholder and reference point for the seven-day turnaround. Within seven business days of the scheduled booking, clients will receive an email with the link and password for the Zoom recording.
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How much should a client share before a reading?
A holistic tarot reading is an intimate conversation with Spirit. It can touch on our most vulnerable, private places, and it’s understandable that a client may be reluctant to share. That being said, a conversation isn’t a conversation when it’s only one direction. Spirit will come in with a message regardless, but sometimes asking for a deeper, more nuanced response requires a deeper, more nuanced offering. It may help both me and Spirit key in on what you actually want and need to know. Ultimately, it’s up to the client to share what they feel called and comfortable to share, as they feel called to share it.
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Can client's request specific decks for their readings?
While I strive to be as inclusive and sensitive as possible, decks are chosen intuitively, in concert with Spirit, to tell a client's story in the most authentic way possible; for this reason, I don't accept deck requests. However, Spirit knows our heart, and I typically find that the decks I choose resonate thematically or aesthetically quite well with my clients. ​
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How do you relate to soulmates or Twin Flames in your readings?
While I definitely read on soulmates, I don’t tend to categorize them - twin flame, karmic, kindred, plutonic - I leave that up to the client. As I read, I tend to relate to soulmates in terms of existing within a dynamically ranging spectrum.
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Do you clear/cleanse energy between readings?
Always! I have a vigorous practice, and always clear energies between readings as well as throughout the day. All readings begin with a grounding meditation, the spoken intention that only spirits of love and light are welcome, and a prayer of petition that only helpful, healing messages for the highest and best good of all will be channeled.
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How do you handle customer complaints and refund requests?
In order to book a reading with TFT, clients must acknowledge they've first read, understand, and agree to the refund/cancellation policy and all disclaimers. I'm a stickler for abiding by these policies first and foremost. If a client does have an experience with one of my readings (or other services) that they feel does not meet the standards I've outlined on my website, I do hope they will reach out to me directly, so that we may find a resolution.
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